Designed for everyone
Navigate our store using a keyboard.
We use simple language and clear headings.
Our team is here when you need it.
Effective date: September 4, 2026
1. Our commitment
family&paws is committed to making our online store welcoming and usable for as many people as possible. We aim to provide a shopping experience that supports different abilities, devices, browsers, and ways of navigating the web.
2. Accessibility features
We work to make our store easier to use by providing descriptive page structure, readable text and color contrast, keyboard-accessible controls, visible focus states, meaningful link labels, and alternative text for important images. We also aim for forms, product information, cart actions, and checkout links to be clear and predictable.
- Keyboard navigation without requiring a mouse.
- Headings and labels that help customers understand each page.
- Responsive layouts that work across desktop and mobile screens.
- Clear product, price, shipping, and returns information.
- Accessible contact options when a customer needs assistance.
3. Ongoing improvements
Accessibility is an ongoing effort. We review the customer experience, address issues we identify, and consider accessibility when we update our content, products, and theme. Our goal is to follow recognized good practices, including the Web Content Accessibility Guidelines (WCAG), as our store develops.
4. Feedback & support
If you have difficulty using any part of the store, need information in another format, or have a suggestion, please contact us. Tell us which page or feature you were using and what would help. We’ll do our best to respond and provide assistance.
contact@familyandpaws.com
MAGRELIX LLC
8206 Louisiana Blvd NE, Ste A
Albuquerque, NM 87113
United States